Author: tyler

Differentiate Your Company From the Competition

To make a difference you have got to know all the deciding factors of the situation. If the decision-makers, especially the most powerful, feel that all the competitors have enough safety built-ins, then Volvo does not have an advantage. If the boss feels service is an extravagance, then Nordstrom will seem expensive.

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Handling Customer Objections

Step one in handling any objection is to ensure that you are not surprised, and therefore, perhaps defensive. Work with your marketing department or find a veteran rep that can help determine the top five objections you may be facing. Research! Put yourself in your customer’s shoes and ask what might be undesirable about the proposed solution.

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Idaho’s Oregon Trail

Travelers may want to make a stop and stay in the area to experience the area’s natural hot water springs, providing a relaxing getaway along the Oregon Trail. The springs, which were used by Indian tribes for centuries, remain between 102 and 110 degrees Fahrenheit year-round

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Buy, Sell or Hold

Leisure Group Travel magazine interviews Bob Sweeney, president of Innovative Travel Acquisitions, who offers tips for those who may be thinking of buying or selling a tour company.

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Arizona’s Grand Canyon

Besides gaping at one of America’s great natural wonders, groups touring Arizona’s Grand Canyon also can go hiking or rafting, take a Jeep tour or nostalgic train ride, and enjoy exquisite dining opportunities.

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