Category: Expert Advice

What is your passion? For some people, answering this question is easy. Yet for others, it can be difficult.

So what can you do as a tour operator to fulfill this unspoken but necessary role? Do not assume that once they enrolled on your trip and submitted their deposit, they are yours – that they don’t need your ongoing attention, your recognition, your rah-rah to keep them excited.

My dad was a huge car guy. From the day I could walk he would provide running narrative of the autos on display, like how you could tell the difference between the front grills on the 1950 Packards and other assorted minutia about these classics. My dad was a living breathing Wikipedia of all things classic auto.

You’re planning an upcoming tour, much of it on board a coach, van, bus – whatever the term. The success of your trip can often depend on this vehicle, so it’s wise to plan professionally.