tyler, Author at Leisure Group Travel

Grand Strand Shopping Spree

From outlet malls to theater gift nooks, shopping rates high as a group tour activity in the Myrtle Beach area

Oklahoma City Must-Sees

This at-a-glance look at 10 top Oklahoma City attractions includes everything from museums and botanical gardens to the city’s only theme park

Top 10 Caribbean Beaches

Magazine Features, Outdoor & Adventure

A list of the 10 top beaches in the Caribbean ranges from Grand Anse in Grenada to Trunk Bay in St. John. See if you agree with the editors’ top picks

4 Tips to Strengthen Your Customer Retention Program

Expert Advice

Success doesn’t end when a new customer is gained. Here we look at best practices for customer retention long into the future.

Discovering Central Connecticut

Activities, Magazine Features

Central Connecticut is a compact area loaded with colonial villages, tranquil farmlands and two major cities with thriving cultural scenes.

Architectural Wonders Around the World

Affinity Travel, Online Exclusives

Does your group love visiting impressive architecture while sightseeing? Check out these destinations with architectural wonders you won’t want to miss.

Differentiate Your Company From the Competition

Expert Advice

To make a difference you have got to know all the deciding factors of the situation. If the decision-makers, especially the most powerful, feel that all the competitors have enough safety built-ins, then Volvo does not have an advantage. If the boss feels service is an extravagance, then Nordstrom will seem expensive.

Handling Customer Objections

Expert Advice

Step one in handling any objection is to ensure that you are not surprised, and therefore, perhaps defensive. Work with your marketing department or find a veteran rep that can help determine the top five objections you may be facing. Research! Put yourself in your customer’s shoes and ask what might be undesirable about the proposed solution.