Category: Expert Advice

Can the 800-Pound Gorilla Save Us?

On stage in a packed hotel ballroom in 1998, two prognosticators debate the influence of the baby boomer generation as either A) Savior for the group travel industry or B) Extra-terrestrial invasion that will destroy us all. Nearly 20 years later, is the 800-pound gorilla a savior or space invader?

Read More

Your Trips Should Reflect Your Personal Touch

So what can you do as a tour operator to fulfill this unspoken but necessary role? Do not assume that once they enrolled on your trip and submitted their deposit, they are yours – that they don’t need your ongoing attention, your recognition, your rah-rah to keep them excited.

Read More

The Legacy We Leave

My dad was a huge car guy. From the day I could walk he would provide running narrative of the autos on display, like how you could tell the difference between the front grills on the 1950 Packards and other assorted minutia about these classics. My dad was a living breathing Wikipedia of all things classic auto.

Read More

Recent Leisure Group Travel Magazine Articles