4 Tips to Strengthen Your Customer Retention Program
Success doesn’t end when a new customer is gained. Here we look at best practices for customer retention long into the future.
Read MoreJan 29, 2014 | Expert Advice
Success doesn’t end when a new customer is gained. Here we look at best practices for customer retention long into the future.
Read MoreJan 29, 2014 | Activities
Central Connecticut is a compact area loaded with colonial villages, tranquil farmlands and two major cities with thriving cultural scenes.
Read MoreJan 23, 2014 | Affinity Travel
Does your group love visiting impressive architecture while sightseeing? Check out these destinations with architectural wonders you won’t want to miss.
Read MoreJan 1, 2014 | Expert Advice
To make a difference you have got to know all the deciding factors of the situation. If the decision-makers, especially the most powerful, feel that all the competitors have enough safety built-ins, then Volvo does not have an advantage. If the boss feels service is an extravagance, then Nordstrom will seem expensive.
Read MoreDec 26, 2013 | Expert Advice
Step one in handling any objection is to ensure that you are not surprised, and therefore, perhaps defensive. Work with your marketing department or find a veteran rep that can help determine the top five objections you may be facing. Research! Put yourself in your customer’s shoes and ask what might be undesirable about the proposed solution.
Read MoreDec 24, 2013 | History & Heritage
Travelers may want to make a stop and stay in the area to experience the area’s natural hot water springs, providing a relaxing getaway along the Oregon Trail. The springs, which were used by Indian tribes for centuries, remain between 102 and 110 degrees Fahrenheit year-round
Read MoreDec 5, 2013 | Activities
If you’re looking to escape the winter doldrums, a visit to the Lone Star State might be just what you need.
Read MoreNov 28, 2013 | Affinity Travel
Mike Schields, the new president of Brightspark, lays out his goals for the educational tour company and discusses the outlook for the student travel industry in general.
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