Broadway is an Iconic Home for Disney
Contact Group Sales
Disney Group Sales
Heather West, Senior Manager, National Group Sales Email: booking@disneygroupsales.com Phone: 1-800-439-9000 / 212-703-1040
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Key Experiences & Highlights
The Lion King on Broadway, NY
Aladdin on Broadway, NY
Group Planning Information

- Hours of Operation: Phone hours Monday through Friday 9AM to 6PM EST
- Best Time for Group Visits: The best time to visit is now! Most weekday matinees are available beginning in March through late summer.
- Reservation Policy: Payment is not due until approximately 45 days prior for performances outside of 60 days, so your seats will remain on a complimentary hold until then. For orders booked inside of 60 days, payment is due immediately.
- Payment Options: We accept Credit Card, ACH Bank Transfer, or Company Check as payment.
- Cancelation Policy: Orders may be cancelled or adjusted prior to payment.
- Group Rates/Discounts: Group Rates are available for groups of 10 or more. Rates vary based on date and time.
- Group Minimum/Maximum: Group rates start with 10 tickets. There are no additional booking fees for groups.
- Meal Options: Concessions available for snacks and beverages. Groups may purchase concession packages in advance.
- Accessibility Details: For accessibility details for both shows, please visit: https://lionking.com/accessibility/Â or https://aladdinthemusical.com/accessibility/
- Special Services for Groups:Â Groups may also inquire about additional experiences to add such as Disney on Broadway Workshops, Cast Q&A sessions, and Celebration Packages. Contact a Disney on Broadway Group Sales Representative for more information.
Frequently Asked Questions About Disney on Broadway
Q1. How many tickets are required to secure a group booking?
To qualify for special group benefits and rates for ALADDIN and THE LION KING on Broadway, a minimum of 10 tickets must be purchased for the same performance.
Q2. What is the payment policy for reserving group tickets?
A flexible “reserve now, pay later” policy is available to help organizers secure the best possible seats early. There is no deposit required to hold your reservation, and final payment for both ALADDIN and THE LION KING is due approximately 45 days prior to the scheduled performance.
Q3. How can a group outing be customized beyond show tickets?
Disney Theatrical Sales offers a variety of exclusive packages and experiences to customize any group visit. From Disney on Broadway workshops and Celebration packages to post-show Cast Q&A sessions and more, a dedicated sales representative can help tailor the perfect itinerary for your group.
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